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Paul's Falls

I have lived in the Falls since 1968. My great-great grandfather was one of the village founders. I have served the community in multiple ways: Firefighter, various boards and commissions and for many years was president of the Falls Cable Access Corp. Currently I own, and am active in, a restaurant equipment manufacturing company.

Telephone Service Woes

By Paul Wickesberg
Thursday, Mar 6 2008, 11:04 AM

 In an earlier blog on this website, Kimberly noted problems that she has been having with her telephone company. Reading that story made me again mentally grumble about my own telephone service.  I have never felt well taken care of by any of the companies that I deal with.

My cell phone provider leaves me feeling as if I should take a shower after talking with them.  And, I don't like being locked in to a contract.  (Only 8 more months to go.)

Last summer I was having issues with service interruptions from my copper wire provider that were not getting resolved in a timely manner. I was not at all pleased with them.  While wandering through the State Fair last August, I was enticed by an offer from a cable provider that offered great rates and good service if I would switch to them for both telephone and internet services. 

The prices quoted were very attractive, so I signed up.  Both services work well and I should be happy - but I'm not.
The trouble is, those attractive prices were not the ones that show up on my monthly bill.  Somehow the billing computer doesn't recognize the prices quoted on my sign-up sheet. Perhaps I'll make a stink about it soon, but maybe it's not worth the hassle. 

After all, the only recourse is to go back and try to deal again with that other company.   

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